FAQ

Google Cardboard

 

Quick Facts:

  • Minimum Custom Order: Our minimum order is 200 units for our Standard Google Cardboard Headsets. 
  • What Quality Google Cardboard Headsets do you use? At AustechVR we supply Premium Google Cardboard Headsets in Bulk to Customers around Australia and New Zealand.
  • Why are your Google Cardboards Premium? Our factory supply only AAA grade lenses and the best materials available. Our factory has many Quality Assurance checks in place which allows us to provide you with the best Google Cardboard Headsets possible.
  • Lead Time: Manufacturing the Units takes from 7-10 days and a little more once you get into the thousands of units. Shipping is normally 3-5 days anywhere in Australia
  • Customs/Duties: We look after the duties for the client.
  • What is Included with the unit? By default, we include an extra large head strap of 50cm and nose padding to add extra comfort for the user. You can ask to have these removed for cost saving but the extra costs are negligible.

Why use AustechVR? AustechVR works closely with our clients be it for a single headset or 20,000 headsets. We have great relationships with our factories, we do visit them regularly. Because of this, we are confident that you will get the best product available. AustechVR is also responsive, patient and put the client first. Problems very rarely occur, but when they do, our customers get to see us at our best. We are there for you, simple.

Our philosophy is simply to provide Value to you our customer! Our aim is to provide great value for our clients large and small. Google Cardboard is an entry level VR Headset but it does not need to be cheap looking. We use the best factory and provide the best materials possible including amazing lenses that are of course the most important component of the Headset.

This philosophy has continued on with our VR Go Headsets, 360 Cameras and Gimbals that we are currently testing, we want to get great technology at a great price out to as many people as possible.

Do you offer a Custom and Fully Branded Google Cardboard Headset?  Yes, we certainly do, the whole headset and protective sleeve can contain your branding or event Creative. More information on these awesome Headsets are below.

Do you have a minimum Wholesale on your Custom Branded Headsets? Yes, the minimum is 200 units for these Headsets. Note, these are different from our standard Headsets with a logo on the front.

What Colours do your Custom Headsets come in? We can do any colour you choose on the Headset

How do we get the Creative Artwork to you for our Custom Branded Headsets? Most of our clients are Marketing firms or have access to a Marketing department. We can provide you with a Template for the Headset and Sleeve which your Creative Department can work with. This ensures that you get exactly what you want in the fastest possible time. If you do not have access to your own Creative department then we have someone that can do this for you, of course, the more complex, the more revisions this work may need which can lead to an increase in costings.

How many colours can we use on a Custom Branded Headset? We can use 6 different colours on a Standard Custom Branded Headset and Photograph quality on our Premium Headsets. Please keep in mind that when printing in Pantone each colour used increases the cost of the headset due to the need to have a separate print run for each headset. When using CMYK 6 colours can be used before an extra run is needed.

What is the difference between Pantone and CMYK Colours? Pantone is a single colour ink and can have special colours such as Metallic and Fluorescent. CMYK is the combining of 4 base colours to make many different colours, sometimes CMYK can simulate Pantone.

Do you have a minimum Wholesale Order on Standard Headsets? over 25 units we will start offering discounts on Wholesale orders, once you get over 100 units we are at the maximum lowest % and price is then dictated by extras that you want with your Headsets. Of course, retail purchases are welcome at any time.

What is the expected lead time on orders? Larger orders or custom orders will have a lead time of around 14 – 21 days give or take a day or two here or there. The length of the lead time can also increase as your order becomes larger.

However, if you order a couple of hundred headsets and we have them in stock we will have them out to you right away. It all depends on stock levels at that particular time.

Higher End Headsets: We have a higher end headset, it is called the VR Go and it certainly provides a fantastic and clear Virtual Reality Experience. We find these are very popular with consumers and also situations where 30 or so headsets are needed.

VR Go Headsets in Bulk? We have a fantastic relationship with the one factory that make these headsets, we can secure private label on 500 headsets or more.

Are you guys in Australia? Yes, we are located on the Gold Coast in Queensland. We are an Australian owned and operated business.

How fast is your Shipping? We have a great relationship with a number of Couriers, we do offer fast and Free shipping with these companies no matter if you order 1 Google Cardboard Headset or 5000!

Do you ship your bulk/custom orders internationally? Yes, we have done this in the past and will continue offering this service in the future. If you need some of your bulk order or the whole order to be shipped to your company or client internationally we will get that done.

How important is the Head strap? We offer the Head Strap to give you more choice on how you use the Google Cardboard Headset. Its use depends on the individual, I prefer to hold the Headset whilst using so that I can adjust angles and distance for different effects.

What are your terms for very larger orders? For orders in the tens or hundereds of thousands we ask for 50% on order, 25% on shipping and 25% on delivery. For any more information please contact us.

Any other questions please feel free to call us on 1300 850 353 or email Sales@AustechVR.com.au